At Playful Treasures Toy Shop, we want every purchase to be a happy one. If for any reason you are not satisfied with your toy or game, we offer a 30-day return policy. To be eligible for a refund, the item must be unused and in its original packaging. For used items, we are happy to offer an exchange or store credit. Please contact our customer service team for assistance with returns or exchanges, and we’ll work with you to make sure you are completely satisfied.